When you need care or medical advice which service should you choose?
Keeping Tasmanians out of Hospital, unless they need to be there, is what Salveo Healthcare is all about. We want to make sure that you know how to access the right treatment option for you. This is a guide to a range of treatment options available to you depending on the level of care you need.
When your Salveo Healthcare health professional may assist
Your Advanced Preventative Care program nurse
For clients enrolled in the Advanced Preventative Care program, your nurse may be contacted for non-emergency care related to the program.
Your nurse will have advised you of their availability and the best way to contact them. Please note: we are closed for after hours, weekends and public holidays.
Call 000 or go to your nearest Emergency Department (ED) for all serious and life-threatening conditions.
Your St Lukes’ Private Postnatal Service midwife
If you are currently registered for the St Lukes Private Postnatal Service, a midwife may assist with your non-emergency, postnatal care in line with the service scope.
You will have been provided the postnatal phone number in your information pack if you need non-emergency assistance.
Call 000 or go to your nearest Emergency Department (ED) for all serious and life-threatening conditions.
The Department of Health suggests the following treatment options
The Tasmanian Government Department of Health has prepared a handy guide to help you get the right care in the right place. By following this guide, it helps us all to take pressure off our hospital system.
Click here for more detail on the options in the guide or to download a “Know your treatment options” poster.
Self-care
You can treat minor cuts, grazes, bruises, sprains and coughs at home.
Help and advice
Call Healthdirect on 1800 022 222 for advice from a registered nurse, or COVID@homeplus on 1800 973 363 for advice and management of COVID-19 and flu symptoms.
Mental health care and support
Call Access Mental Health on 1800 332 388 or Lifeline on 13 11 14.
Pharmacies
Pharmacists can give advice and treatment for minor illnesses and ailments.
General Practitioners (GPs)
Visit a GP for all of your routine, preventative and non-emergency healthcare.
Medicare Urgent Care Clinics (UCCs)
Your local UCC treats minor fractures, sprains, infections, cuts, and more.
Emergency Care
Call 000 or go to your nearest Emergency Department (ED) for all serious and life-threatening conditions.
This information is general in nature and individualised medical advice should be sought from a general practitioner (GP) or appropriate medical practitioner.
Salveo Healthcare provides these blog resources to support our vision of making Tasmania the healthiest island on the planet.
